Apples, a fast-growing online healthy dating website, is seeking a skilled Community Engagement Officer to join our team. As a Community Engagement Officer, you will play a crucial role in shaping and executing Apples’ community engagement and user retention strategies. The role is a hybrid role, working 3 days on site and 2 days from home.
Key Responsibilities:
- Work closely with the Trust and Safety team to ensure compliance with Apples’ policies and procedures
- Enforce trust and safety policies and provide guidance to users on responsible online behavior
- Develop and implement community engagement strategies to improve user retention
- Build and maintain strong relationships with users through various online and offline channels
- Analyze user feedback and identify opportunities for product and service improvement
- Represent Apples at relevant industry events to develop relationships with key stakeholders
Requirements:
- Bachelor's degree in a relevant field or equivalent experience
- 2+ years of experience in community engagement or related field
- Excellent communication and interpersonal skills
- Strong problem-solving skills and ability to multitask
- Knowledge of online community management best practices
- Experience working with remote teams and in a fast-paced environment
- Passion for healthy dating and building relationships
How to apply
You will be working closely with a small team of experienced developers, and there will be ample opportunities for learning and growth within the Apples team. If you're passionate about community building and safety, and want to make a meaningful impact, we'd love to hear from you! Please apply with your CV and a cover letter to careers@apples.co.uk.